Frequently Asked Questions

We understand that sometimes you just need straight forward answers to some quick initial questions. Here’s just a few of the answers to some questions we’re asked frequently, so hopefully it will save you a little time.

What footwear & clothing does my child need?

Normal trainers are absolutely fine for all MSA classes. If your child would like to wear football boots as they get older we would ask that you only use ‘Astro’ boots with no studs. We would also recommend that the children wear suitable sports clothes dependant on the weather. Please ensure your child has a drink.

How do I cancel a PAYG booking?

We understand that children’s interest can change and with this in mind parents are able to cancel the session 24-hours before it starts which enables you to have a full refund. To cancel, we ask you to either email or call us and we will cancel their session for you. To view any booked sessions, simply log in to your Class4Kids account.

When will my child move up to the next class?

Moving up to the next class can be quite scary for some children. When they're ready to move up, we ensure they are paired up with a familiar face and enjoy the change. If you have any questions or queries on this, feel free to speak to a Head Coach at the next class, who will be to provide some guidance on when would be a good time to move your little one(s) up to the next class!

Can we just turn up and pay at the session?

We like people to book with us before attending the session. By booking on we can let your coach know you will be attending, keeping the session as safe and organised as possible. Go to the ‘Saturday Classes section of our website to make a booking. You can only book once you have created a Class4Kids Account.

What do we do when we arrive for the first time?

For your first session, we recommend getting to the class 10 minutes before it starts so that you have enough time to sign in. Upon arrival, there will be someone at a desk which is where you sign in. Once signed in, your child can then familiarise themselves with the MSA coaches.

Are the classes indoors or outdoors?

Sessions are held both indoors and outdoors and most sessions do move indoors during the winter months. If you do have any worries about the weather then any announcements / cancellations will be made via email and on our social media pages - Instagram & Facebook.

How do I cancel my monthly subscription?

Should you wish to cancel your subscription, please email info@minisocceradvance.com or call 01202 252690. Our subscription provider require a 30-day payment notice period to cancel your subscription (otherwise we get charged). Example: If you notify us that you want to cancel on the 8th of the moment, your final payment will be on the 1st of the following month. You will still have full access to the classes in the final month you pay for, and no further payments will be taken after this date.